I've rambled before about using blogs in a business context. So, my interest was piqued when I spotted a couple of articles on Brent Ashley's blog:
His view is not unlike mine -- all the KM technology in the world is not going to do your company any good if your workplace culture rewards knowledge hoarding instead of sharing.
I've always been in the habit of sharing information with work colleagues. If I see something interesting online, or if I get something useful via e-mail, I'm happy to pass it along. It's easy to do, an it's not like you're really giving up any of your own power.
I'm secure enough in my abilities to not worry that someone who has read the same books or websites as me is going to automatically usurp me in the job market. After all: (a) it's what you do with the material that counts, and (b) there's plenty more information out there to find and use (this being the abundance mentality that encourages knowledge sharing).
Of course, if you've put a lot of time/money/effort into gathering data and developing some piece of information, insight, or knowledge, I'm not suggesting that you automatically up and give it away -- we're in a knowledge economy, after all, and you've got the right to earn a living with it. But there are those who will hang on to every scrap they get at all costs, like they'll never get any more. Those are the people who I find sad.
But anyway....
Also on the subject of knowledge sharing, I recently stumbled across an article by David Weinberger where he listed blogs as part of his 99 cent KM Solution. I usually enjoy Weinberger's writing, but I have to wonder what the hell he was smoking when he wrote this:
"...an enormous outpouring of ideas and critical reactions will occur. Voices will emerge. The mid-level engineer in R&D may turn out to have caustically trenchant things to say about marketing. The woman in shipping may have her finger on the pulse when it comes to HR and morale issues. The graphics designer may be on a tear about why the company isn't taking international competition seriously enough. Who knows?"
This harkens back to the same theme of mine -- your average workplace just isn't evolved enough to handle this sort of thing. Do you really think the VP of Marketing, reading the engineer's comments, is going to fire off an e-mail saying, "Why, thank you so much for offering such a fresh perspective. You've certainly opened my eyes."?
Yeah, right -- it'll be more like, "Shut your goddam piehole and stick to engineering!" Or, more likely, the VP of Marketing will have a quiet word with the VP of R&D, and the offending engineer will receive a scolding while their comments are expunged from the record in due course.
Cynical? Hell, yeah, I'm cynical. Oddly enough, Weinberger has something to say about that as well -- he thinks cynicism is a good thing.
Where there are cynics, there is hope.