- ClikZ Today bemoans the sad state of the "About Us" page on many corporate websites
- Jakob Neilsen also has thoughts on the "About Us" page
- the Institute for Public Relations takes a metrics-driven approach to PR; they have a number of reference materials available for download
- Dynamic Logic specializes in marketing research; they also have a number of papers available for download
- and, if you're willing to cough up some registration information, RightNow Technologies has a bunch of whitepapers on CRM and customer contact centres for you
- SSI-Developer.net walks you through Server Side Includes, and other web development topics