I have no idea who this person is, but they evidently like my usage of the acronym QFD. Glad to be doing my small bit to enrich the vocabulary of others.
Got me to thinking now about an anecdote I read once -- I think via one of Scott Adams' books. Seems that there was a team of engineers who liked to annotate their manager's memos with the acronym "BFD". One day the head honcho catches sight of one of these memos and asks what the acronym stands for. Someone was able to come up with the explanation that it stood for "boss' field directive" and the manager believed him.
BWAHAHAHA.
I love Dilbert because it's so true. Which is what was wrong with the animated half-hour TV spinoff that came out a few years back -- it didn't ring true. People may fantasize about setting their cubicles on fire, but they don't; seeing it happen on the show just looked like pointless hyperbole.